The most important information for your skiing holiday

Here you will find the most important information for your time out with us at the Hotel **** Gamsleiten.
If you have any questions, just give us a call or send us an e-mail.

Offers

Confirmations of offers will only be accepted in writing by e-mail. If demand exceeds supply, rooms will be allocated on a “first come – first served” basis.

Arrival and departure

The rooms are available from 3.00 pm on the day of arrival.

We ask you to plan your departure by 10.00 am on the day of departure. We also ask you to leave the ski locker by 10.00 am.

In the event of late arrival or early departure, the full package price must be paid.

Deposit

Your reservation is binding upon receipt of your deposit of 30% of the room price.
For reservations of up to three days, the entire package price will be charged as a deposit.

Please provide us with the reservation number when making your deposit.

Bank details

Raiffeisenbank Obertauern
IBAN: AT91 3504 9000 0201 9230
BIC: RVSAAT2S049

Payment

We ask you to pay the remaining 70% of your room bill one week before your arrival. You will receive a short e-mail one week before your arrival.

We accept EC cards from the countries of origin A, D and NL.

You can also pay with Visa or Mastercard.
We are also happy to accept cash.

Booking confirmation

A booking is considered reserved and confirmed when your deposit has been received and you have received a deposit confirmation from us.

Discounts for children

Children receive a discount in an extra bed with two full-paying adults.

0 – 1,99 Years 2 – 4,99 Years 5 – 8,99 Years 9 – 12,99 Years 13 – 15,99 Years
-100 % – 70 % – 50 % – 30 % – 10 %
Dogs & Cats

You don’t have to do without your four-legged friend on holiday.

Out of consideration for other guests, we ask you not to take your furry friend into the restaurant and wellness area, but they are very welcome in the bar area.

The stay per dog is € 35.00 per day (without food).
Please inform us at the time of booking that your four-legged friend will be accompanying you.

Half board

Half board is included in the room price for all our rooms and suites.
You can find out more about our half board in our inclusive services.

We do not offer rooms with breakfast only.

Single room

We do not offer single rooms.

You are welcome to book a double room for single use. For this, 20% will be deducted from the double room price.

In the New Year’s Eve and Carnival week, the double room is charged in full for single occupancy, there is no discount here.

If a room is occupied by fewer people than originally booked, the surcharge is 90% of the daily rate per person.

Local tax

The general local tax of € 2.45 per overnight stay and person (persons up to the age of 15 are exempt) is shown separately on your invoice. Registration number according to the accommodation tax law: 50422-000740-2020

Travel insurance

It’s not uncommon for things to turn out differently than you think and the booked holiday has to be cancelled or cut short prematurely. We would like to save you the associated costs and hassle. We therefore recommend that you take out hotel cancellation insurance from Europäische Reiseversicherung.

Book travel insurance
Travel cancellation

Cancellation of the trip will only be accepted in writing.Up to 2 months before the agreed arrival date of the guest at the latest, the accommodation contract can be cancelled without payment of a cancellation fee by unilateral declaration by the contracting party. In this case, your deposit will be refunded minus a processing fee of EUR 70.00 per room.
Outside the period specified above, cancellation by unilateral declaration by the contractual partner is only possible subject to payment of the following cancellation fees:
up to 2 months 2 months to 1 month 1 month to 1 week In the last week
no cancellation fee 50% 70% 100%
In the event of early departure or late arrival, 100% will be charged.
Even if you do not start the trip without insurance, you will be charged 100% of the trip.

Bath slippers

Please note that we no longer offer disposable bathing slippers for environmental reasons. Please bring your own slippers from home.

E-charging station for electric cars

You can charge your electric car right outside our front door.
You can pay at our charging station using Paypal or various credit cards.

Ski passes

You are welcome to buy your ski passes from us at the hotel reception. This will save you time at the lift ticket office and the passes will be charged to your room bill.

Prices for skipasses
Room rates

All prices are per person and day including half board and all inclusive services.
Our rooms are designed for two full-paying guests.
Our room prices are based on our seasonal periods and the length of stay. We ask for your understanding that there are no price reductions!

 

Room and table preferences

We cannot guarantee a specific room or floor number or a specific table in our restaurant. However, we will endeavour to accommodate your request if possible.

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